Our happiness team is always here to assist.
Common purchase queries answered
Orders and Delivery
Deliveries take 2-5 working days nationwide, up to 7 days for delayed deliveries.
You may create an account by simply going to My Account Page, or when you make your first order.
We do not save any of your payment information on our servers. Our payments are processed by PayFast.
We will make sure your order is delivered to you. We delivery anywhere in South Africa.
Yes, our delivery team will ensure multiple items ordered to be delivered in one package.
If you need to swap an item
Returns and Exchanges
Our return policy supports up to 14 day free returns for exchanges or store credit.
If you have received a wrong item please contact us to lodge a return request.
If you have received a damaged item please contact us to lodge a return request.
After you have successfully lodged a return request, you will receive a confirmation email with instructions to return your package.
Please scroll down to the bottom of this page to contact us.
Contact us as soon as you have noticed so we can correct the error before sending out the delivery.